4.2 Quality System
4.3 Contract Review
Agree with requirements.
4.4 Design Control
Design items that meet customer requirements.
4.5 Document and Data Control
Trust your information.
Buy items that meet customer requirements.
4.7 Control of Customer-Supplied Product Use material responsibly.
4.8 Product Identification and Traceability Know what and where product is.
4.9 Process Control
Make items that meet customer requirements.
4.10 Inspection and Testing
Sort good from bad.
|4.11 Control of Inspection,
Measuring, and Test Equipment
Trust your gages.
4.12 Inspection and Test Status
Know good from bad.
4.13 Control of Nonconforming Product
Never let bad product reach customer.
4.14 Corrective and Preventive Action
Find and fix root causes of problems.
4.15 Handling, Storage, Packaging, Preservation, and Delivery
Never let good product turn bad.
4.16 Control of Quality Records
4.17 Internal Quality Audits Find and fix quality system problems.
4.19 Servicing Feedback information.
4.20 Statistical Techniques
Know your capability.