Five Principles
What is Meant by Process Control
Understanding Variation
Actionable Data
Statistical Problem Solving
Process Definition
A Thought About Change
Operational Definitions
Definition of Problem Statements
Balancing Reliability
Keeping Things in Perspective
The Need to Measure Progress
"Without an operational definition, investigations of a problem will be costly and ineffective, almost certain to lead to endless bickering and controversy." W. Edwards Deming Three components of operational definitions are: Specify the Test to determine Compliance Set the Criteria for Judgment Make the Decision based on the Criteria
"Without an operational definition, investigations of a problem will be costly and ineffective, almost certain to lead to endless bickering and controversy."
W. Edwards Deming
Three components of operational definitions are:
Specify the Test to determine Compliance
Set the Criteria for Judgment
Make the Decision based on the Criteria
