Five Principles
What is
Meant by Process Control
Understanding Variation
Actionable Data
Statistical
Problem Solving
Process
Definition
A Thought
About Change
Operational Definitions
Definition of
Problem Statements
Balancing
Reliability
Keeping
Things
in Perspective
The Need
to
Measure Progress
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What is
Meant by Process Control
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A "process" is any set of conditions,
or set of causes, which work together to produce a given result.
The word "control" means to keep
something within boundaries, or to make it behave the way we want it
to behave.
Western Electric Statistical Quality Control Handbook
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